FAO Headquarters Facility Information

The FAO Headquarters Complex is located on Viale delle Terme di Caracalla, in front of the Circo Massimo. It can be reached by car, bus and metro line B (Circo Massimo stop). There are six buildings in the FAO Headquarters Complex, all interconnected. The large conference rooms (Plenary Hall, Red Room, Green Room) are all in Building A. In addition, there are several other smaller meeting rooms in Buildings A, B, C and D. The two-story glass-enclosed Atrium interconnects Buildings A and B.

Access and Registration to FAO Headquarters

Access to the FAO Headquarters Complex is permitted only for persons who possess a valid Building Pass. Participants must pick up their Building Pass at the reception located in the external Pavilion (metro B stop).


Strict security measures are observed at the FAO Headquarters Complex. Metal detectors are in operation at the Building A entrance. Participants are requested to wear their Building Passes at all times. Lost Building Passes should be reported without delay to the FAO Office of Security (B-062). Participants are reminded not to leave briefcases or any valuable items unattended in conference rooms.

Medical Services

The Medical Service provides emergency medical assistance to delegates and Members of missions accredited to FAO. For medical emergencies, Participants may dial 30 from all
in-house telephones. For all other medical services, Participants may call extension 53577 from all in-house telephones. They may also go directly to the Medical Service (First Floor, Building B) during working hours of the Organization (8.30-17.00).

Access and Facilities for Disabled Persons

All entrances at the FAO Headquarters Complex are accessible to disabled persons with wheelchairs. A lift is especially provided in Building A, and a ramp is provided in Building D. Accessible restroom facilities are located in Building A on the Ground, First and Third Floors near the meeting rooms.

Emergency Telephone Numbers in Rome

The following numbers may be useful in case of emergency:

• Medical Emergencies 118

• General Emergencies 113

• Fire 115

• Ambulance (Red Cross) 06-5510

Protecting Your Valuables

A word of caution. International cities that attract many tourists also attract those people who steal from tourists. Consequently, Participants are advised to carry their valuables safely, especially on public transport. There might be pickpockets on the street, the underground and on buses and trams. It is advisable to leave in the hotel safe important documents such as passports, Identity cards, and anything else not needed in the city. Note however that you will be required to show one form of identification when picking up your building pass the first day.

Catering Facilities

The FAO Headquarters Complex offers a variety of dining and snack bar facilities where participants may sit down for a meal, or order a quick snack and beverage. Listed hereunder are all of the available locations, as well as a brief description of the catering facilities offered.

Dining Facilities

The FAO Cafeteria, located on the Eighth Floor, Building B, is available to Participants from 12:00 to 14:30 for lunch. The free-flow complex offers a selection of hors d’oeuvres, first and second courses, grill and salads. The FAO Restaurant, located on the Eighth Floor, Building C, offers a daily menu and “à la carte” service. Please telephone ext. 54268 (06-57054268 from outside the FAO Headquarters Complex) for bookings.

Snack Bars

There are several snack bars on the premises, offering hot and cold beverages and a variety of pastries and sandwiches. Locations are as follows:

• Polish Bar (Ground Floor, Building A)

• Blue Bar “C” (Eighth Floor, Building C)

• Eighth Floor Bar (Eighth Floor, Building B)

• Bar D (Ground Floor, Building D)

Telephone, Telefax and Internet Facilities

The telephone number of the FAO Headquarters Complex is +39065705 + extension. If the extension is unknown, please dial +3906-57051 for the FAO Switchboard. Telephones are available in all meeting rooms and lounges, which may be used for internal and local calls. For internal calls, please lift the receiver and dial the required extension. For local (Rome) calls, please lift the receiver, press “0” and wait for the external dial tone, then press the city code “06.” You may then dial the desired telephone number. Telephones for internal or Rome calls are also located at the entrance to Building A and in the corridors of the First and Third Floors of Building A. Public telephone facilities are located in the Main Entrance of Building A, at the entrance of Building D and in the “Flag Hall” on the Ground Floor of Building B. They operate with Telecom Italia telephone cards that can be purchased from the News Stand on the Ground Floor of Building B. For Participants carrying portable GSM phones, there are four GSM operators active in Italy: TIM, Vodafone, Wind and Tre. They operate on the 900/1800 MHz bands. Participants are requested to check with their home country provider whether roaming is available with one or more of the above-noted operators. Participants are reminded that all cellular phones should be switched off in meeting rooms. For Participants carrying portable computers, WiFi connection is active within the FAO Complex in and around major meeting rooms.

Postal Services

The Italian Post Office, located on the Ground Floor, Building B, is open Monday to Friday, from 8:30 to 15:00 hours. The DHL Courier Service Office, located in C005, service is open from 10:30 to 12:30 hours and from 13:30 to 16:00 hours, Monday through Friday. Please call the Mail and Pouch Service at extension 54881 for information and rates. Participants who wish to send documents back to their countries may use the above–mentioned services.

Banking and Currency Exchange Facilities

The currency of Italy is the EURO. We have two banks operating in Headquarters: the Banca Intesa bank is located on the Ground Floor, Building B. Opening hours are from 8:35 to 16:35 hours. The Banca Popolare di Sondrio Bank is also located on the Ground Floor, Building D (D016). Opening hours are from 8:30 to 16:00 hours. Cash dispensers (ATM) are available for bancomat and credit card withdrawals. In addition to Banca Intesa and Banca Popolare di SondrioBanks, the Italian Post Office located next to the Banca Intesa on the Ground Floor, Building B also processes postal/money orders.

Local Transportation

FAO does not provide cars for delegations. It is suggested that delegations requiring local transportation make their own arrangements with local firms.


Participants are advised to use only licensed taxis with meters. Surcharge fares are applied for baggage, night runs and on Sundays and holidays. The Main Reception (Ground Floor, Building A) will assist participants and call taxis. Participants can also call Radio Taxi Service, Tel. 06-3570, 06-4994, 06-4157, 06-5551, 066645 or 06-8822. Upon calling, the taxi company operator will ask for the caller’s telephone number and will provide the taxi’s identification number (which will be marked on both sides of the car), as well as the estimated time it will take to reach the caller.

Public Transportation

Tickets for public transport should be purchased in advance and are available from underground stations, tobacco shops and newspaper kiosks as well as from the News Stand at FAO Headquarters (Ground Floor, Building B, across from the Banca Intesa Bank). Tickets cost 1.00 Euro, and may be used once for underground transport and unlimited bus travel within the ticket validation time of 75 minutes. Tickets are validated upon entering bus/tram or at the point of entrance to the Metro. One-Day tickets, valid for a whole day on the entire bus and metro network, are also available.


The public buses in Rome are managed by ATAC “Azienda per i trasporti autoferrotranviari del Comune di Roma”. Both buses and trams have electronic displays in the front indicating the number of the route and where they are heading. Access onto buses is both from the rear or front doors. Tickets should be purchased in advance and immediately validated in one of the machines placed on the bus or tram. Bus/tram stops can easily be distinguished by a yellow or white metal post. For further information on public transportation in Rome (including the routes and schedules of buses and trams), please call: 06-46954444 or consult the website www.atac.roma.it.

Underground (Metro)

There are two underground lines in Rome called Line A and Line B. The stations are marked by a red metal disk showing a white “M” sign. The Termini Station is the only Metro station where the two lines intersect. The Metro stop for FAO is Circo Massimo (Line B). Participants are reminded that tickets must be purchased before boarding.

Travel Facilities (Flight Reservations and Confirmation)

The Carlson Wagonlits Travels Agency, the official travel agency of FAO, is located on the Ground Floor of Building D (Room D074). Office hours are 9:00-17:00. The following services are provided by Carlson Wagonlits Travels Agency for both official and private travel:

• Air ticket reservation and purchase;

• Assistance with return flights;

• Itinerary changes;

• Post-meeting trips and excursions in Italy;

• Tours of Rome and surrounding area;

• Car rental;

• Train and ferry tickets;

• Others

Participants are reminded that most airline offices in Rome are open from 9:00 to 17:00 hours on weekdays and some are closed during the lunch hours. Airline offices are closed on Saturdays and Sundays.

Accommodation in Rome

The Carlson Wagonlits Travels Agency assists Participants in making hotel reservations at reduced rates. A list of hotel is available as well.

FAO Sales Point

The FAO Sales Point is located in front of the Banca Intesa Bank (Ground Floor, Building B) and is open from 9:00 to 12:30 hours. A selection of recent FAO publications and CD-ROMs and an assortment of FAO Medals, Coins and Stamps, as well as logo and commemorative items can be purchased at the FAO Sales Point.

News Stand

The News Stand is located on the Ground Floor of Building B near the Banca Intesa Bank, and offers a variety of newspapers in numerous languages, a selection of magazines, postcards, maps, and a large selection of periodicals. The News Stand operates from 7:00 to 17:30 with a lunch break from 14:00 to 15:00 hours. For more information, please dial extension 53273.


The “Food for Thought” Bookshop, located on the Ground Floor of Building B next to the News Stand, offers a selection of English, French and Spanish language books, gift stationery, writing paper, gift wrapping paper, greeting cards and guide books. The Bookshop is open from 8:00 to 17:30 with a lunch break from 14:00 to 15:00 hours. For more information, please dial extension 53127.


The pharmacy is located on the Ground Floor of Building B (Room B0L2) near the Photo Shop and is open from Monday to Friday (08:00 to 17:30 with a lunch break from 14:00 to 15:00 hours).


Shops in Italy are usually open from 9:00 to 13:00 and from 15:30 to 19:30 hours. However, many of the shops in the downtown area also remain open during the lunch break.

Credit Cards

Internationally-recognized travellers’ cheques and credit cards are accepted in hotels, major shops and restaurants.

The David Lubin Memorial Library

The David Lubin Memorial Library is located at the FAO Headquarters Complex on the Ground Floor of Building A. Established in 1952, the Library honours the founder of the International Institute of Agriculture (IIA), David Lubin. The extensive IIA collection formed a solid base for the present-day Library which is considered one of the world’s finest collections in food, agriculture and international development. The Library is open to FAO staff, Permanent Representatives to FAO and official delegates to FAO Conference, Council and Technical Committees from Monday to Friday, 8:30-17:00 hours. The Library is not open to the general public. Access may, however, be granted on Tuesdays and Thursdays
9:30-16:00 hours to university faculty or students, researchers and members of the development community. Requests should be addressed to Ms Jane Wu, Chief Librarian, extension 53703 (Tel. +39.06.57053703), e-mail jane.wu@fao.org or the Reference Section extension 53784 (Tel. +39.06.57053784) from the outside the FAO Headquarters Complex).


Grottino da Rino

Viale Aventino 40
Tel: 065750497


Chinese Restaurant

Viale Aventino 39
Tel: 065746108


L’Insalata Ricca

Piazza Albania 3-5 (Viale Aventino)
Tel: 065743877


Taverna Cestia

Viale Piramide Cestia 67 (Piramide)
Tel: 065743754


Al Callarello

Via Salvatore Rosa 8 (San Saba)
Tel: 065747575


Da Felice

Via Mastro Giorgio 29 (Testaccio)
Tel: 065746800


Perilli al Testaccio

Via Marmorata 39 (Testaccio)
Tel: 065742415/065755100


Ristorante Consolini

Via Marmorata 28 (Testaccio)
Tel: 0657300148/0657284428


La Torricella

Via Evangelista Torricelli 2/12 (Testaccio)
Tel: 065746311


Da Orazio

Via di Porta Latina (C. Colombo)
Tel: 0677207339


Antica Hostaria da Franco

Via S. Giovanni in Laterano 48 (Colosseum)
Tel: 067096339